Shipping Policy

All items are made to order and created specifically for you. Production begins once your order is placed.

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Processing & Delivery Time

• Please allow 10–14 business days for production and delivery.

• Delivery times may vary slightly depending on demand and location.

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Order Tracking

You will receive a shipping confirmation email with tracking details once your order has been dispatched.

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Shipping Address

Please ensure your shipping details are correct at checkout. We are not responsible for delays or lost packages caused by incorrect address information.

Thank you for your patience while your order is carefully made.

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Refunds, Returns & Exchanges

Because each item is made specifically for you, we do not accept:

• Returns

• Refunds

• Exchanges
  for change of mind, incorrect sizing, or personal preference.

Please review sizing information carefully before purchasing.

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Faulty or Incorrect Items

If your order arrives faulty, damaged, or incorrect, we will make it right.

To request support:

1. Contact us within 48 hours of delivery

2. Include your order number

3. Provide clear photos showing the issue

Once approved, we will provide a replacement at no additional cost.

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Additional Information

• Claims made after 48 hours of delivery may not be eligible

• Slight variations may occur due to the made-to-order process

• Refunds are only provided where required under applicable consumer law